This website is owned and operated by Ziwi Baby Ltd.  By accessing and using our website, you agree to comply with the following Terms of Service.

Our Products

Returns & exchanges: Our return policy governs returns & exchanges.

Inventory quantities: Occasionally, an item(s) from your order may be out of stock. If this happens, we will refund the out of stock item and ship the rest of your order.  Out-of-stock items may not always be restocked.

Order information: Please double check your order information, especially addresses, items ordered, and quantities ordered.  This information can be reviewed on the order confirmation page or email.  If there is an error or mistake, please let us know immediately and we will try our best to resolve it, however, ultimately we are not responsible for any losses which occur due to incorrect addresses or information that you have provided.

Accuracy of information: There may be information on our website that is outdated or contains errors or omissions, including in blog articles and product descriptions.

Pricing errors: We may cancel your order if there is a pricing error.

Colors may vary: While we try our best to display colors accurately, the actual color may vary depending on your screen display.

Prices & information may vary: The information on our website including product descriptions and prices are subject to change without notice.

Unauthorized wholesale: We do not allow unauthorized reselling of our products. We may cancel your order or limit quantities if we believe it to be a reseller order.

Sales tax: Sales tax will be charged on your order when required. The amount of sales tax will be displayed at checkout after you have entered your shipping address.

We reserve the right to cancel orders at our discretion including in cases of suspected fraudulent transactions, misuse of our website, products or return policy, or for any other valid reason.

User Content and Reviews

Our website may allow you to post user content such as comments, reviews, photos, videos or other content. By submitting user content, you agree to grant us an irrevocable, perpetual, worldwide license to use, publish and modify your user content without restrictions for any lawful purpose, commercial or otherwise, without any compensation or financial consideration due to you.

We may remove or edit your content if it:

- is false, inaccurate or misleading
- contains personally identifiable or confidential information
- contains inappropriate or objectionable content (as determined by us)
- contains spam or malicious software
- infringes on any third party's intellectual property or privacy rights
- is harmful to others

Copyright

We are the owner or licensee of all content on our website including website design, photos, video, logos, graphics, and text. Our content is protected by copyright laws and must not be copied wholly or in part without prior written permission from us.

Third party links

Some links on our website may direct you to external websites. We do not have any control over third party websites, so we are not responsible for their content, products or services.

Privacy

Your submission of personal information through our store (including order information, review forms, and contact forms) is governed by our privacy policy.

Governing Law

Our head office is based in Auckland, New Zealand while our warehouse is based in California, United States. The governing country's laws will apply as relevant to the specific circumstances.

Our contact details

Questions about the Terms of Service should be sent to us at hello@ziwibaby.com

Our contact information is posted below:

Ziwi Baby Ltd
PO Box 64017
Botany Downs 2163
Auckland
New Zealand